Refund policy
Returns
You may request a return within 7 days of receiving your order.
To be eligible for a return, your item must:
- Be unused and in the same condition that you received it.
- Be in its original packaging with all accessories included.
- Include proof of purchase or your order number.
Items that are damaged due to misuse, improper handling, or normal wear and tear are not eligible for returns.
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Clearance or final sale items
- Personalized or custom-made products
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Products marked as non-returnable
Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.
Exchanges
We only replace items if they arrive defective, damaged, or if you receive the wrong item. Please contact us within 7 days of delivery with photos of the issue.