Shipping policy

Shipping Policy

Thank you for shopping with FexNest! We are committed to delivering your orders quickly and safely.

Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders are processed Monday through Friday, excluding public holidays.

  • You will receive a confirmation email once your order has been shipped.

Shipping Time

Estimated delivery times:

  • Domestic Orders: 3–7 business days

  • International Orders: 7–21 business days (depending on destination)

Please note that delivery times are estimates and may vary due to weather, customs, or carrier delays.

Shipping Charges

Shipping fees are calculated at checkout based on your location and the selected shipping method. Free shipping may be available on qualifying orders during promotional periods.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your package's progress.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. FexNest is not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact our customer support team. We will work with the shipping carrier to help resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact our customer support team through the contact page on our website.